Most Information Technology support is based on the “break-fix” idea, which means technicians respond when your network fails. Mr. PC Computer Sales & Services believes in taking a more proactive approach, which can prevent downtime and maintain your access to critical business services.
How do we accomplish this? Managed Services.
With Managed Services from Mr. PC Computer Sales & Services, our technicians can monitor the health of your network, and spot potential trouble before it negatively impact your business. The instant that an issue is identified, can remotely diagnose and remediate the issue. This can save you thousands of dollars in lost productivity.
Our Managed Services program provides you with peace of mind, knowing that your network is being monitored and managed by trained professionals. We closely monitor your line of business applications, network infrastructure (including servers, routers, switches and firewalls) as well as internet connectivity. We take the necessary steps to ensure that we’re reporting on the critical areas of your network.
Available services include:
- Network Essentials: State-of-the-art, remote monitoring that provides us with advance notice of problems with your network environment before they affect your business.
- Security Essentials: Our “round the clock” security monitoring is constantly searching for weakness in your network.
- Workstation Essentials: Availability and Performance monitoring to ensure your company’s workstations are functioning optimally and efficiently.
- Consulting Essentials: Our technology consultants will deliver and review the health of your network, outlining incidents as well as on the results. We also provide a detailed account of all activities.
- Website surfing analysis: Do you know the websites your employees are visiting? How productive are your employees? We can find out!
- Helpdesk Services: Our staff responds to your inquiries and issues related to day-to-day IT functions.
- Workstation Configuration Management: We assist in designing and enforcing policies around application compliance to ensure that only approved software is running on your workstations.
- Automated Remediation: We can automatically take action to restore services when a failure occurs, including restarting applications and Windows services, or rebooting servers.
- Asset Tracking and Management: We scan your network and produce a list of your hardware and software, keeping track of what you have and notifying us if something changes. This is essential for future planning.
We help companies like yours save money and increase efficiency by ensuring that your key business tools such as Internet and e-mail are always up and running. Mr. PC Computer Sales & Services Managed Services program will address your network issues before they negatively impact your company’s productivity.
Find out how your company can take advantage of a Managed Services package from Mr. PC Computer Sales & Service starting at just $99 per month! Call us today at (352) 671-6772.
